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延保与维修

疑问(doubt):

机器维保的价值是什么?

  1. 机器维保所更换的部件全部是原厂配置的硬件部件(除特别说明外)。
  2. 保护您的资产。
  3. 避免意外昂贵的维修费。
  4. “最短时间”内获得支持和操作。
  5. 维保内的硬件故障发生时,用户可以得到相关品牌授权服务工程师“上门”提供专业便捷的现场。

What is the value of the machine maintenance?

  1. Machine maintenance of the replacement parts are all original configuration of the hardware components (except special).
  2. Protect your assets.
  3. To avoid an accident expensive maintenance.
  4. "The shortest time" in the support and operation.
  5. Maintenance of hardware failure occurs, the user can get related brand licensing "door to door" service engineer to provide professional and convenient.

什么情况下机器不在维保范围?

  • 外部组件、非出厂配置的部件、 人为原因或主观故意、 被盗、抢或遗失、正常合理使用造成的消耗或损坏等。


What kind of situation is not in the scope of maintenance machine? 
 

  • External components, not the factory configuration parts, human reason or subjective intent, stolen, robbed or lost, the normal and reasonable use or damage caused by the consumption, etc.
     
IBM服务器维保价格参考(2012年1月价格)
系列 5*9元/台 7*24元/台 对于已经出保的机型,会根据情况采取验机。
L 1620 2187 x100;x305;x3105;x3250-M2等低端服务器
M 2542 3432 x220;x232;x335;eServer325等中端服务器
H 6863 9265 x250;x380;Bland HS40;x3800等高端服务器
S 11961 16147 Blade Center(8867) 

 

联想,THINK服务支持系统是什么?

  1. 联想 Think 报修热线  800-990-8888 (国内座机)    86-10-58851110 (境外直拨)
  2. 联想企业网站: http://www.lenovo.com.cn/
  3. ThinkPad服务网站: http://think.lenovo.com.cn/

 

Lenovo, of service support system is what? 
 

  1. Association of repair service hotline at 8851110 8851110 (machine) in 800-990-8888 (overseas direct)
  2. Lenovo company website: http://www.lenovo.com.cn/
  3. ThinkPad service website: http://think.lenovo.com.cn/

联想,THINK报修的方式有哪些?

  1. 800电话报修
  2. 服务站电话报修
  3. 网上电脑故障报修
  4. 网上邮件报修

What are the lenovo, the way of the repair? 
 

  • 800 phone is reachable
  • Service phone is reachable
  • Online computer fault effectively
  • The Internet mail report

弱电安防类蓝皓科技能够提供哪些服务?

  •   自项目验收合格之日起,1年内免费上门维护(更换设备据情况费用另计);
  •   非保修情况,分为电话技术支持及紧急上门维修(据项目类别计费);
  •   非保修情况,设备及配件更换,据市场价费用另计。

蓝皓科技如何能够实施并且保障服务的质量?

  • 近15年的IBM,DELL,Think,APC等服务站的技术积累,售后经验,在服务管理和跨平台能力方面有着卓越的表现;完善的技术团队,管理体系形成了强大的支撑; 
  • 四位一体的管理架构;
  • 知识的收集、整理、转移;八大模块支持;
  • 定期不定期的客户总结会议;
  • 完整的技术团队支撑;
  • 跨平台的解决能力;
  • 培训及学习体系化架构;

Low voltage security class LanHao technology can provide what service? 
 

  • Within one year from the date of the project acceptance, free on-site maintenance (replacement) for the equipment according to the situation;
  • Non warranty case, divided into telephone technical support and emergency service (billing) according to the items;
  • Non warranty condition, equipment and accessories to replace, according to the market price for.

LanHao technology how to implement and guarantee the quality of the service? 
 

  • Nearly 15 years of IBM, DELL, Think, APC and service of technical accumulation, after-sales experience, in respect of the capacity of service management and cross-platform has excellent performance; Perfect technical team, management system formed strong support;
  • The integration of the four management structure;
  • Knowledge of the collection, arrangement, transfer; The eight modules support;
  • Regular customer review meeting from time to time;
  • Complete the technical team to support;
  • Cross-platform solution ability;
  • Training and learning system architecture;

 

 

什么是全球联保服务?THINKPAD产品全球联保的分类是什么?

  1. 全球联保服务是为那些在非原购买国用户所提供的保修服务。
  2. THINKPAD产品全球联保分国外买国内修,国内买国外修两大类。

 
What choice is the coinsurance service? What is the classification of choice global coinsurance THINKPAD products? 
 

  1. Choice the coinsurance service is provided for those in the original advantegous resourses users of warranty service.
  2. THINKPAD product choice global coinsurance points, both at home and abroad to buy domestic buy foreign two kinds big.
ThinkPlus服务产品列表
服务产品名称 PN 媒体价
ThinkPad S系列一年全面保修一年送修 04W8307 399
ThinkPad W一年全面保修一年送修 0A34708 1199
ThinkPad T一年全面保修一年送修 0A34709 1199
 ThinkPad T一年全面保修一年送修(针对第二年、第三年延保) 04W7437 899
ThinkPad X一年全面保修一年送修 0A34710 499
ThinkPad Sl&Edge一年全面保修一年送修 0A34711 299
ThinkPad Mini一年全面保修一年送修 0A34712 219
ThinkPad Tablet系列一年全面保修服务  04W9250  359
ThinkPad一年86城市上门服务 0A34713 199
ThinkPad一年全国上门服务 0A34714 289
ThinkPad一年86城市扩展到全国上门服务 0A34715 99

 

 

 

 

 

 

 

 

 

 

维保详情、其他品牌等,详情请咨询:0512-65589590 65589690
Maintenance details, other brand, etc. For details, please consult: 0512-65589590 65589690